Customer Reviews

Bradley’s Appliance Service strive to provide the best customer service possible. Your feedback is very important to us so please feel free to leave a comment on Google about the service you were provided.

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Bradley’s Appliance Service Offers Appliance Repair & Service for Calgary & Surrounding Area. Request Service Online.

32 thoughts on “Customer Reviews

  1. Brad,
    Thanks so much for the great and efficient way that you responded to my on line request to service our Viking range. I appreciated your prices are posted up front on your web page and once you arrived to do the repair you were so considerate and walked me through the whole process of what you were doing. Thanks for getting us up and cooking again.

  2. Note that Brad did not ask me to write this review. I did it because I was impressed with the service.
    He is very honest and knowledgeable (20 years experience with Viking.)
    Parts pricing is the same as what you can get by ordering directly from Viking, only you get a warranty buying from Brad.
    Brad diagnoses the problem and fixes it quickly.
    I started the repair myself because I like fixing things. I think I was partially successful but what I did not resolve the problem. Next time I will definitely call Brad right away.

  3. Thank you for coming out today to perform a warranty job on our Viking range. The technician was polite and very knowledgeable. From the initial contact with Bradley’s Appliance Services to the service repair, they were excellent. We are involved with property management companies and will be sure to make the referral to Bradley’s Appliance Services.

  4. My service request was handled expediently and very professionally. Service was scheduled within a day. The service technician did a great job diagnosing and fixing the problem to get my oven working again. They had the spare parts so it was all corrected in the service call. I was very pleased with the service and highly recommend.

  5. We have had Bradley Appliance to our home on 3 different occasions for appliance servicing and I must say we have had only the BEST experience on all accounts. The technician was punctual, friendly and clearly explained what the issues were with our appliances. When he showed up he had floor mats to protect the hardwood and took extra care when fixing appliances. He even went above and beyond and helped us solve a reoccurring issue with our dishwasher. He was thorough with pricing and labour costs and did not overcharge for any parts that were not quoted in original quote. I would highly recommend using Bradley Appliances and they will definitely be our go to for our appliance needs.

  6. Bradley’s has provided service on my Viking appliances on a couple of occasions. Each time that I have emailed a service request I received a timely response with a quick service date. I have been nothing less than thrilled with the technician’s professionalism and knowledge. I would highly recommend Bradley’s !

  7. Have emailed Brad on two occasions for advice on an appliance within my condo at home in Calgary. Each time Brad has been extremely helpful, offered sound advice, and honest referrals for solutions – even at the expense of selling their services.
    Highly recommended for any repair services needed, keep up the great work and fantastic customer service!

  8. The service technician was punctual, courteous and extremely helpful. In both the diagnostic and repair part of the job, there was never a time when he was not first rate. A very fine representative from a very good company.

  9. Thank you for knowing the true meaning of “Customer Service!” It was so
    refreshing in this day in age to deal with a company that who knows the true
    meaning of providing excellent customer service along with quality
    workmanship! The technician was outstanding and very knowledgeable.

  10. I had my Viking fridge fixed yesterday afternoon. The service guy was on time, friendly, and most importantly, he had the required parts in hand and he knew what he was doing. About 30 to 40 minutes later, everything was back together and working great. Best service ever!

  11. Wow! Incredible service on our Viking oven. Fast, professional and not overcharged. Best appliance repair service I have ever experienced. Viking could not have a better repair service arm as part of the Viking team.

  12. Quick. On time. Clean.

    We had problems with our nine year old Viking gas range and were referred to Brad as a possible solution.

    Glad I made the call as now we have a fully functioning oven once again. Repairman arrived on time and came with all the spare parts to fix the oven on the first trip. During the work a drop cloth was laid down and the repair finished promptly.

    Do not be in doubt of these reviews at all – Bradley’s is indeed as good as reported.

  13. Thanks Brad for fixing our LG fridge ice chute door. It didn’t work right for years and you knew exactly how to fix it. We appreciate you seeing if repairing the existing one first would take care of it before replacing the part. Thanks!!

  14. We called Bradley’s Appliance Services for the first time two days ago, and got an appointment for the very next day. The tech came out to our house, and was fantastic. He was prompt, knowledgeable and just a really genuine guy. He had our Viking fridge fixed pretty quickly, and took the time to go over all of the repairs with us.

    Before this we had always used Trail Appliances, and never received service as great as this. I will never call any other appliance services before calling Bradley’s again!

  15. Great end to end Service !
    )the initial call to the shop
    )the response back on the estimate
    )the technician visit
    )the quick work on site
    )the Invoice via e-mail

    All good ! Very Professional, strongly recommended.

  16. I cannot say enough positive things about the quality of their service! They were punctual, polite, patient enough to let me watch while they were repairing, willing to answer my many, many questions and obviously extremely knowledgeable about our Viking range. They were passionate about what they were doing and believed strongly in the product. I would recommend them to anyone needing service on a Viking product!

  17. We would like to Thank Bradley’s for coming to our home to repair our Viking range. He did a great job, was very knowledgeable & pinpointed the problem very quickly! He also has a great personality & in our view is a valuable serviceman!

  18. Thanks to Bradley’s for the over the phone trouble shooting on our 10+ year old dryer. Found a faulty thermo couple fuse and all working now. Awesome customer service!

  19. I am so impressed with the service that I received from Bradley’s on April 25, 2014. My Viking dishwasher wasn’t working; I had a plumber in, assuming it was a clogged hose, and they were unable to fix it. After contacting Bradley’s, I was able to schedule the appointment via email (a huge convenience for me); Andrea always responded quickly and professionally. The technician arrived promptly and was very professional; within 5 minutes he’d determined that it was in fact a clogged hose and the plumber had missed it. He provided me with photos so that I could go back to the plumber and request my money back. He then proceeded to replace the poorly installed hose/ joint that had precipitated the clog. He also noticed that the kick plate at the bottom of the dishwasher was dislodged (it had been so for almost a year) and he quickly reattached it. Finally, he conferred with the office, then decided that they wouldn’t charge me for the service, as it was about 10 minutes worth of work. I was stunned- I’m happy to pay for good service, and this was well beyond my expectations. I will, from here on out, be using Bradley’s for repairs and will recommend them to everyone I know.

  20. We have been in our new home for 2 weeks and have had Bradley’s out twice now! Both were minor problems (1 was our lack of knowledge!) – first time, Bradley gave us a reduced rate as I think he felt bad for us!! Fixed our washer and figured out the problem within minutes – another minor fix – The technicians were extremely efficient, courteous and friendly – I agree with all above – these guys are the best! I won’t be calling anyone else if I have any repairs that they can handle!!! Great company!

  21. Courteous. Knowledgeable. Prompt. Honest. Friendly. Doesn’t get any better than this, people. Everything everyone else has said is bang on.

  22. A cut above the rest!!!

    When my washer stopped working I knew I had to get it fixed rather quickly because doing laundry in my house is almost a daily occurrence. I called around and began to wonder, based on the quotes I was receiving, if it wouldn’t be cheaper to just buy a new one. I noticed the reviews of Bradley’s Appliance Repair were all very good so I called. Bradley started asking me specific questions, and it wasn’t long before we realized it was a fairly easy fix. The other companies all wanted to fix much more than needed. Within the day he was out to fix my washer. I haven’t had any issues since.
    It is integrity like this that will make me never go anywhere else for my appliance repair needs. Thanks Bradley for showing me there are still honest run businesses like yours out there.

  23. I Highly Recommend!!!

    Bradley’s Appliance Service is the only company I will ever call for my major appliance needs!
    It’s the most trustworthy, reliable company. You can know and trust that you’re going to get a very professional, thorough job every time!
    He goes above and beyond! He fixed out fridge and stove in a clean and timely fashion.
    I wouldn’t recommend anybody else after hiring Bradley’s Appliance Service.

  24. The best service !!!

    Our Bosch dishwasher stopped working so I booked a service request online (at 7:30 pm on a Tuesday night to boot).
    Within one hour, Bradley had phoned our house to get more information about the problem. He patiently and politely asked questions and then informed us that our dishwasher had a manufacturer’s recall five years ago (the dishwasher is 12 years old). Bradley advised that the problem could probably be fixed directly by Bosch under the recall – he then proceeded to email us the contact numbers and recall information.
    He genuinely wanted to help us and he did not want to come and bill us a service call unless he thought it was necessary. This is a nice guy and my brief interaction has lead me to believe that he is very trustworthy. I would not hesitate to use him for any appliance repair that we will have in the future.

  25. Broken down dryer.. All Better!!
    I had a wonderful experience with Bradley’s appliance service. I described to the technician what was wrong and he was able to book me in for service and come out with the correct part on the same day! Not only was able to book him in for a one trip service call but he was affordable and personable. I would definitely use him again and recommend him to my family and friends!

  26. Brad is personable, reasonable, LOCAL, (doesnt operate using an iPad to the states) friendly, knowledgeable, quick, knows what he is doing, and I would recommend him to anyone. I have had him repair my stove and my washing machine and I would use him again in a heart beat. I cannot say enough great things about him! He gives me faith in old fashioned service again! Thank you Brad for doing what you do!

  27. Brad installed a gas range, dishwasher, and ran a water line for a new fridge for me. Very professional, and Brad took the time to do the job right when he could’ve cut corners. I’d recommend him to anyone.

  28. True excellence in service and workman ship!
    He fixed 4 out of 5 of my major appliances over the past two years. He replaced the motherboard in my wall oven and the ice maker in my fridge, My washer wouldn’t work at all and the soap dispenser broke in my dishwasher. He was able to easily diagnose the problem and repair the appliance quickly and efficiently. He treated my home with respect, I couldn’t be happier with his service! I highly recommend him!!

  29. WoW this guys is amazing fixed both my appliances now everything is working great!!!!

  30. Brad fixed my clothes dryer yesterday, he was fast, polite and knew what he was doing. I will call him for any appliance issues in the future.

  31. Dear Brad,

    Our washing machine is up and running again!

    Thank you so much, your transparent quoting, diagnosis and assistance were greatly appreciated during our frustrating time of no washing machine. We appreciate your candid feedback, trying alternatives over the phone prior to coming out and coming back for a second time the next day at no extra charge when we did not quite get it working.

    I would highly recommend you to Calgary and area house owners and renters who require appliance repair.

    I also appreciated you asking me if it was ok to come on our driveway shortly after snowing your consideration and effective repair work are greatly appreciated and admired.

    Keep up the good work and if an appliance is on the fritz again you are the first person I will call because you will fix it right and for the right price for that no one loses.


    Alex Columbos

  32. Fast, Friendly and wont overcharge!
    He came to my house to pick up a part immediately. He had suggested sending the part somewhere to see if it could be fixed rather than buying a new part, which would save me a considerable amount of money. He is friendly, does not overcharge and one I would recommend to my friends. He knows his stuff! I am impressed.

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